Jira Service Management

{"xsrfToken":"fc615cc627d3920aa13d87019c3a91c8f97948ba_lout","branding":{"id":"2","key":"sup","name":"About Time Support","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/2","theme":{"headerBGColor":"#f6f2e7","headerLinkColor":"#292929","headerLinkHoverColor":"#d4d0c7","headerLinkHoverBGColor":"#d4d0c7","headerBadgeColor":"#d4d0c7"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/edb8b269-9ef8-4b08-a1e1-c3f748a8a3b6/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzOTQ5M2E5MS0zYTM1LTQ1MjItYjM4Ny0xODA2ZDBlYTk5MzciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmVkYjhiMjY5LTllZjgtNGIwOC1hMWUxLWMzZjc0OGE4YTNiNiI6WyJyZWFkIl19LCJleHAiOjE3MzIxODAzMDYsIm5iZiI6MTczMjE3OTcwNn0.v9FrpL3jkfkTES974_bYndQCzqbJThgDUenxvPjXDR0&client=39493a91-3a35-4522-b387-1806d0ea9937&mode=fit","logoId":"edb8b269-9ef8-4b08-a1e1-c3f748a8a3b6","isLogoAvailable":true,"helpCenterTitle":"Welcome at our Support page","sharedPortalName":"About Time","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"nl-NL":{"helpCenterTitle":"Welkom op onze Support pagina","sharedPortalName":"About Time","localeDisplayName":"Dutch (Netherlands)"},"en-US":{"helpCenterTitle":"Welcome at our Support page","sharedPortalName":"About Time","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/f8da253a-87bb-400d-9c82-a9f9d335ddaf/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzOTQ5M2E5MS0zYTM1LTQ1MjItYjM4Ny0xODA2ZDBlYTk5MzciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY4ZGEyNTNhLTg3YmItNDAwZC05YzgyLWE5ZjlkMzM1ZGRhZiI6WyJyZWFkIl19LCJleHAiOjE3MzIxODAzMDYsIm5iZiI6MTczMjE3OTcwNn0.y05KukbjNpELLvG7wNGX7KyvQanMhhBniHbiCAvXfBo&client=39493a91-3a35-4522-b387-1806d0ea9937&height=300&mode=fit","bannerMediaApiFileId":"f8da253a-87bb-400d-9c82-a9f9d335ddaf","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"2","key":"sup","projectId":10008,"serviceDeskId":2,"name":"About Time Support","description":"Welcome! This is where you can go with questions or problems about About Time.","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":false,"reqTypes":[{"id":"13","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"Do you have ideas for our condolence register? Let us know!","icon":10535,"iconUrl":"https://about-time.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[4],"key":""},{"id":"9","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"Let us know your idea for a new feature for our app. We love to hear it!","icon":10535,"iconUrl":"https://about-time.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[3],"key":""},{"id":"16","name":"I have a complaint","descriptionHtml":"Do you have a complaint? We're very sorry to hear that. Tell us more about it so we can find a fitting solution.","callToAction":"I have a complaint","introHtml":"Do you have a complaint? We're very sorry. Tell us about it!","icon":10540,"iconUrl":"https://about-time.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[5],"key":""},{"id":"8","name":"Report a bug","descriptionHtml":"We're very sorry to hear that you've encountered issues with the use of our app. Fill in this form and we'll reply to you as quick as possible, but as soon within 2 business days.","callToAction":"Report a bug","introHtml":"Are you experiencing errors with the use of our app? Please tell us.","icon":10545,"iconUrl":"https://about-time.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[3],"key":""},{"id":"14","name":"Report a bug","descriptionHtml":"We're very sorry to hear that you've encountered issues with the use of our condolence register. Fill in this form and we'll reply to you as quick as possible, but as soon within 2 business days.","callToAction":"Report a bug","introHtml":"Are you experiencing errors with the use of our condolence register?","icon":10545,"iconUrl":"https://about-time.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[4],"key":""},{"id":"15","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"Do you have a question about the condolence register that doesn't fit in any other category? Ask us here!","icon":10549,"iconUrl":"https://about-time.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[4],"key":""},{"id":"11","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"Do you have a question about the app that doesn't fit in any other category? Ask us here!","icon":10549,"iconUrl":"https://about-time.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[3],"key":""},{"id":"12","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"Do you have a question that doesn't fit in any other category? Ask us here!","icon":10549,"iconUrl":"https://about-time.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[5],"key":""},{"id":"10","name":"Questions about prepaid bundles and giftcards","descriptionHtml":"","callToAction":"Questions about prepaid bundles and giftcards","introHtml":"Do you have questions about buying prepaid bundles or giftcards? Or experiencing problems with your prepaid or data bundle?","icon":10536,"iconUrl":"https://about-time.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[3],"key":""},{"id":"7","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10527,"iconUrl":"https://about-time.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":3,"name":"App"},{"id":4,"name":"Condolence"},{"id":5,"name":"Other questions"}],"orderMapping":{"4":[15,14,13],"5":[12,16],"3":[10,9,8,11]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"fee3cf88-bb78-3d38-9cd3-a5bba6d6755f","appLinkName":"","appLinkUrl":"","spaceKey":"SUP","spaceName":"Support","spaceUrl":"","isServer":false},"labels":[],"projectKey":"SUP","serviceDeskId":2,"kbLinkDomainURLs":["https://about-time.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Dutch (Netherlands)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzOTQ5M2E5MS0zYTM1LTQ1MjItYjM4Ny0xODA2ZDBlYTk5MzciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA4IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxODA5MDYsIm5iZiI6MTczMjE3OTcwNn0.UD3E5aCoRV-O52xy9bc2zOiDmW0usqT7P-BMbtT5uD0","targetCollection":"upload-project-10008","endpointUrl":"https://api.media.atlassian.com","clientId":"39493a91-3a35-4522-b387-1806d0ea9937","tokenDurationInMins":20}},"sharedPortal":{"name":"About Time","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://about-time.atlassian.net/wiki","kbLinkDomainURLs":["https://about-time.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}